Return & Refund Policy
Last Updated: 2/11/2025
All purchases made through Dr. Sue Stratton’s website are processed via Amazon, and we follow Amazon’s return and refund policies. If you need to return or request a refund for any item, please refer to Amazon’s policies and procedures.
1. Returns & Refunds
Since all our products, including Beloved: An Invitation – Forty Days of Unfailing Love, are sold through Amazon, the return and refund process must be handled directly through Amazon.
To initiate a return or request a refund, please:
- Visit Amazon’s Returns Center.
- Follow Amazon’s return process based on their current policies.
- If eligible, Amazon will provide a refund or exchange in accordance with their terms.
2. Return Eligibility
Amazon’s return policies typically allow returns under the following conditions:
✔ The book is new and unused (varies by seller or policy).
✔ The return is requested within Amazon’s designated return window.
✔ The book arrived damaged or defective, in which case Amazon may offer a replacement.
To verify whether your purchase is eligible for a return, check Amazon’s return details on your order page.
3. Refund Processing
- Refunds will be issued directly by Amazon in accordance with their refund processing timeframes.
- Refunds may be applied to your original payment method or as an Amazon gift card, depending on Amazon’s policies.
4. Contacting Amazon for Assistance
If you experience any issues with your return or refund, please contact Amazon Customer Support through:
📞 Amazon Help Center: Amazon Support
Since we do not handle returns or refunds directly, Dr. Sue Stratton is unable to process or intervene in any return or refund requests. All inquiries must go through Amazon’s customer service.
5. Questions?
If you have questions regarding product quality or issues related to your purchase, feel free to contact us at:
📧 Email:
🌐 Website: drsuestratton.com
However, for returns and refunds, Amazon is the sole authority handling those transactions.
By purchasing through Amazon, you agree to follow Amazon’s return and refund policies. We appreciate your support and thank you for being part of this journey toward living fully alive!
